Fiberone Broadband

2.0 7 Reviews
Verified Profile
Company name
Fiberone Broadband
Address
14, Allen Avenue, Ikeja, Lagos State, Lagos, Lagos, Nigeria
View Map
Phone Number
+234 908 798 1900
Working hours
Thursday: 08:00 - 17:00  See All
Establishment year 2016
Employees 51-100

Reviews

2.0

7 Reviews
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5.0
GOOD DERVICE
GOOD SERVICE DELIVERY. HAVE EVEN RECOMMENDED IT TO MY FRIENDS. THE SERVICE IS BETTER THAN THE ONE I HAVE USED BEFORE. I PAID AND WAS CONNECTED WITHOUT TIME WASTING EVEN THERE CUSTOMER SERVICE IS EXCELLENT THEY ATTEND TO ME WITHOUT WASTING TIME AT ALL I AM REALLY ENJOYING THE SERVICE. MEMBERS OF MY COMMUNITY ARE ALSO PLANNING TO COME ON BOARD
1.0
Terrible Terrible Terrible Customer Service
Paid 27th July for installation and till the 11th August no installation yet. They keep making promises they can’t keep. I have asked them to refund my money but it’s looking like they are playing games with me. They look like a bunch of confused workers, running around like headless chickens. SMH
1.0
Worst customer service ever possible
It is well underrated to say their customer service is poor. Probably the worst I have recieved from any business. If you have an alternative do no I repeat do not use their services,it isnt worth how they would treat you as a customer. If I could give negagive stars I would !!!
1.0
Service connection
For the past one week I have been having issues with the speed of my service . The customer service is really crap and they require proper training . No one has been able to respond to my service or give a reason to the poor service . The customer service is so bad to the extent that I was advice to go see my tv installer for the bad service I am getting? Really ? I am streaming if it freezes it’s due to speed and not my TV donut . Where do they get this people from ?
PUBLIC USER
Reply by Gbenga
9 Jun, 2020
Thanks for the review. What are you at
4.0
Great people
I started using their services in January 2020 and I must confess they are great people from the Field Engineers that came for installation to the after sales team and the customer service team.
1.0
Highly deceptive people!
They Lie a lot! They make promises they wont keep! They give excuses that makes it obvious that they regard you as a fool? They are never true to their word! They lack Integrity... if these things irritate you in the business setting like they do me, and you have an alternative, try the alternative.
1.0
Bad customer service!
They started out well but along the line encountered problems with PHCN, which has disrupted their services in Maryland/Anthony for nearly 4 weeks now! . The annoying part is that all their customers service numbers and their representatives numbers has been switched off!!!

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Company Details

Location map
14, Allen Avenue, Ikeja, Lagos State, Lagos, Lagos, Nigeria Get Directions
Description
FiberOne Broadband Limited is a fiber internet services provider established to meet the connectivity demands of ever evolving Homes and Businesses in Nigeria.
Fast Internet, Reliable Internet.
FOB utilises optical cables for its internet broadband service, which makes it the fastest internet you can get – up to 50x times faster than the fastest LTE service available in Nigeria. With the improved bandwidth throughput of Fibre you’ll have a more stable connection with lower latency. And, because Fibre uses light instead of electrical pulses, it's weather resistant and doesn't degrade over large distances – giving you a consistent, fast internet and a dependable experience.
Working hours
Monday:08:00 - 17:00
Tuesday:08:00 - 17:00
Wednesday:08:00 - 17:00
Thursday:08:00 - 17:00
Friday:08:00 - 17:00
Saturday:08:00 - 17:00
Sunday:08:00 - 17:00
Products & Services
The Home Fiber Service Package contains two plans which are - The SmartHome Plan (up to 10Mbps) which goes for 10, 500 Naira, and - The SilverHome Plan (up to 20Mbps) which goes for 18, 700 Naira. ...
The SME Fiber Service Package contains two plans which are - The Premium Plan (up to 15Mbps) which goes for 25, 900 Naira, and - The Premium+ Plan (up to 22Mbps) which goes for 43, 900 Naira. A o...

Verified Business

Fiberone Broadband - company profile is confirmed by company owner / representative person / directory administrator.
Last update: November 2020 - View Status


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