Fiberone Broadband

1.0 5 Reviews
Verified Profile
Company name
Fiberone Broadband
14, Allen Avenue, Ikeja, Lagos State, Lagos, Lagos, Nigeria
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Phone Number
Working hours
Tuesday: 8:00 am - 5:00 pm  See All
Establishment year 2016
Employees 51-100



5 Reviews
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Worst customer service ever possible
It is well underrated to say their customer service is poor. Probably the worst I have recieved from any business. If you have an alternative do no I repeat do not use their services,it isnt worth how they would treat you as a customer. If I could give negagive stars I would !!!
Service connection
For the past one week I have been having issues with the speed of my service . The customer service is really crap and they require proper training . No one has been able to respond to my service or give a reason to the poor service . The customer service is so bad to the extent that I was advice to go see my tv installer for the bad service I am getting? Really ? I am streaming if it freezes it’s due to speed and not my TV donut . Where do they get this people from ?
Reply by Gbenga
9 Jun, 2020
Thanks for the review. What are you at
Great people
I started using their services in January 2020 and I must confess they are great people from the Field Engineers that came for installation to the after sales team and the customer service team.
Highly deceptive people!
They Lie a lot! They make promises they wont keep! They give excuses that makes it obvious that they regard you as a fool? They are never true to their word! They lack Integrity... if these things irritate you in the business setting like they do me, and you have an alternative, try the alternative.
Bad customer service!
They started out well but along the line encountered problems with PHCN, which has disrupted their services in Maryland/Anthony for nearly 4 weeks now! . The annoying part is that all their customers service numbers and their representatives numbers has been switched off!!!

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Company Details

Location map
14, Allen Avenue, Ikeja, Lagos State, Lagos, Lagos, Nigeria Get Directions
Fiberone Broadband (FOB) provides great value unlimited fibre broadband internet Plans for Homes and Business. FOB has a strong backbone infastructure and arrays of fiber network all over Lagos. Offering speeds up to 22Mbps, You've got the internet power that you need for your Home and Business.
Working hours
Monday:8:00 am - 5:00 pm
Tuesday:8:00 am - 5:00 pm
Wednesday:8:00 am - 5:00 pm
Thursday:8:00 am - 5:00 pm
Friday:8:00 am - 5:00 pm
Saturday:8:00 am - 5:00 pm
Sunday:8:00 am - 5:00 pm
Products & Services
The Home Fiber Service Package contains two plans which are - The SmartHome Plan (up to 10Mbps) which goes for 10, 500 Naira, and - The SilverHome Plan (up to 20Mbps) which goes for 18, 700 Naira. ...
The SME Fiber Service Package contains two plans which are - The Premium Plan (up to 15Mbps) which goes for 25, 900 Naira, and - The Premium+ Plan (up to 22Mbps) which goes for 43, 900 Naira. A o...

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Fiberone Broadband - company profile is confirmed by company owner / representative person / directory administrator.
Last update: March 2019 - View Status

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