Review Not working prepaid meter

Hello Mojec
It's so sad that we suffer light issues due to the prepaid meter your staff came to install and has not been working since last year October, we came to your office and your customer care personnel was so rude and uncultured, your installers keep tossing us around asking for money. We have since been without light and it's really bad, when there is no light, there can't be water. And these two things are the most essential.
Pls do come to our aid.