Review I need my money...

I won a game since yesterday and made a payout but haven't gotten my money yet.. Hope this is not a scam.. I need an agent or company number I can call to lay my complaint because this is getting on my nerves really bad..I need to know how long it takes to be credited or its a scam because I've never been this delayed whenever I win a game in bet9ja..please I need someone to talk to me and why the delay