Review Poor Customer service


1.0
Poor Customer service
Agofure should consider looking into his staffs. Because most of them are not well trained in terms of customer service. I drove into Agofure motors at Eleme branch port Harcourt to inquire about their price and departure time from Portharcourt to Lagos as all the phone contacts were either switched off or cannot be reached. My wife decided to go get some items as I go to inquire. I approached the stand greeted the ladies then i started my inquiry. Suddenly one of them started abusing me that did I come for the inquiry or I want a parking space. I should stop asking them any question and go and wait at my car. I was shocked and angry at the same time. One of the motor boys hearing the ladies saying such confronted them immediately that he is familiar with me as I make use of the park for years. I was really pissed at the three girls. And just angrily went away driving immediately out of the park. The ladies were rude and lack experience in their job. As at now I am not sure if I will visit that park or especially that branch because I am really disgusted by their behaviors. I remember telling her your approach towards reply to your customers is bad. And She replied " which customers ". Agofure if you are not fast in attending to such situations. This set of staff will bring down your business. Trust me I am not the first who has experience this. Such a repulsive attitude should not be condoled if such transport business wish to grow and out smart its rival.

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