i-Global is a Social Enterprise ICT Solutions and Management Consultancy firm that set the trend of technology based solutions by delivering timely and innovative solutions with high professionalism, continually maintaining steps ahead of the competition. Our Clients enjoys a team based of seasoned expert from a wide-range of industries to deliver efficient and cost effective services to our esteemed clients.
Partnering with our clients, we will empower them with advanced technologies to enable them achieve their aspirations and be winners in their marketplace. We are proactive, responsive, customer-friendly and focused, realizing that businesses are ultimate beneficiaries of our solutions.
At i-Global, we are poised to enable businesses/co-operations through technology. With our strategic partnership with major IT companies, coupled with highly skilled and motivated workforce, we provide holistic IT implementation and support in the three disciplines of IT – hardware, software and services.
i-Global as a Document Management Systems Solution including Scanning Bureau Service and Document Storage.
i-Global is a Total IT Solutions Provider and Document Management Systems Provider including Scanning Bureau Service and Document Storage.
We are a full document and records management solution specialist company. This service is provided using the best applications and highly professional and experienced
staff to ensure best quality. The services we are offering include:
Phase I: Part 1
Document Examination - sorting, classification and arrangement of documents
I. Inspect and examine the documents for fragility, age and other physical condition
II. Pre-sorting of the contents of each contribution file by transaction date
III. Sort content of other documents by the date of creation
IV. Appropriate labeling of folders
V. Eliminate duplicates and redundant documents
VI. Determine the volume of the documents to be digitized
Phase I: Part 2
Physical Indexing – Selection and identification of documents based on transaction date and retention policy. This is a very important aspect of the project that helps
to sort and identity the documents that qualify to be scanned. This phase allows us to quickly retrieve any materials you may need while your files are in our care. At
this phase, the following process is carried out on the documents.
I. Documents Analysis
II. Determine type of documents such as Contribution, Schedule, Settlement, Tellers, Briefs, Opinions, Drafts, Memos, Letters, etc – a list required
III. Number documents serially as classified
IV. Submit document marked to be Dispose to higher authority for final disposal
V. Disposal will be by shredding – separate invoice will be provided if services is required
Phase II: Part 1
Scanning - Pre-Scanning Preparation, Scanning and Electronic Indexing, Post-scanning (OCR) and Document Migration to Repository (LASERFICHE)
Our processes ensure that the natural order of each file in Phase I Part 2 is maintained and that the files are prepared to enable the best possible scanning results.
The phase focuses on
I. Staple removal, binding removal, document repair and page orientation
II. Sorted documents are scanned utilizing scanning technologies
III. Conversion of scanned documents to required pdf/or other formats as required
IV. Coding and naming documents in temporary media storage pending quality review
V. Scanned documents are transferred into the appropriate folder in the repository (LASERFICHE)
Phase II: Part 2
Post Scan Documentation and Re-ordering of Physical Files – physical documents are re-ordered and returned in their original state.
2.1 Implementation Methodology
Stage 1: Document Scanning Project Requirements
The project requirements are defined utilizing the Project Tools. These requirements become the basis of the tailored solution we will develop to convert your files
into Digital Assets and transfer together with pre-existing digital documents into the preferred EDMS repository.
Stage 2: Documents Received
We receive the project files and perform an inventory process to log and label these materials. These processes allow us to quickly retrieve any materials you may need
while your files are in our care.
Stage 3: Document Preparation & Quality Review
Your files are prepared for scanning. Our processes ensure that the natural order of each file is maintained and that the files are prepared to enable the best
possible scanning results. The Preparation Team focuses on general project requirements (such as staple removal, binding removal, and document repair and page
orientation) and specific project requirements (such as special handling of Post-It Notes, color images and media).
Stage 4: File Conversion & Quality Review
In this stage, files are scanned. Our scanning technologies and processes ensure the best possible image capture.
Stage 5: Post-Conversion Services
The files are converted into the required file format in temporary media storage pending quality review by you. If defined as a project requirement, Optical Character
Recognition (OCR) is performed to enable word level search and retrieval.
Stage 6: File Naming, Coding
Files are named and coded to enable search and retrieval and, if OCR was performed, a secure word level search within and across the digital files. To achieve the
highest quality coding results, we focus on naming and coding accuracy and validation.
Stage 7: File Data Integration & Management
In this stage, the digital files and the coded fields are integrated utilizing technologies and processes to ensure the best possible search and retrieval options. The
result is files that are flexible and accessible from CDs, DVDs, PCs, or servers.
Stage 8: Project Deliverable & Quality Review
Digital files are stored on Media/Posted/Hosted and a Project Status Report is prepared.
Our quality control team will review and approve all scanned documents on an agreed periodic basis before the next stage.
Stage 9: Transfer to EDMS Repository
Scanned documents and pre-existing electronic documents are transferred into the appropriate folder in the repository.
DOCUMENT DESTRUCTION BY SHREDDING
Document destruction is the high-speed shredding of paper documents into minute pieces to secure valuable information stored in your archives and filing cabinets,
which are no longer useful and occupy space that otherwise, could be utilized by your organization. The documents may have been stored beyond the statutory and
regulatory record retention period.
Document Shredding has evolved into a feasible and viable method of ensuring your records are secured, for the efficient management of your organizational information
assets. The advantages are now very evident in today’s e-Government and e-Business environment.
Many organizations shred their old records to prevent information leaks, manage records easily and save valuable working space. The following is a proposal for the
shredding/destruction of your old paper records.
For your business to be able to concentrate on its core business, i-Global will take this burden off you, and in a controlled and efficient environment, we
will shred all your documents for you and if required dispose of these documents once shredding is complete.
3.0 BENEFITS OF DOCUMENT SHREDDING
Our company offers secure document shredding services that are tailored to meet your needs. Your most sensitive documents are safe with us. The following are a few of
the benefits of shredding your old paper records including CD/DVD, microfiche, microfilms, floppy disks etc.
3.1 Increased Efficiency
You will never have bulky and dusty old records stored in your archives. This will allow you to efficiently have access to documents which are important
3.2 Time Saving
With fewer “current or active” files there will be limited use of staff and time for retrieval of files from your filing room.
3.3 Space Saving / Record Management Compliance
Removal of old or dead files helps to preserve space and hygiene. In record management some documents are archived for only a particular period and destroyed.
4.0 Shredding Destruction Process
We can provide transportation and security to remove your dead files to be shredded from your site to our warehouse where controlled shredding in a secured environment
is carried out monitored by CCTV camera.
We will move our High Volume Shredders to client site to implement the same shredding process
4.1 Quality Control
Quality control checks are performed throughout the shredding process. Our technicians use various random and selective techniques to identify size defects. Defective
sizes are corrected to ensure source documents are successfully shredded.
4.2 Confidentiality and Security
We are fully aware that your documents are highly secretive and confidential. Our operations are discreetly carried out and in confidential manner at all times. We
ensure no one reads the documents we shred/destroy. We guarantee 100% satisfaction and confidentiality. Our staffs are made to undertake oaths of secrecy to protect
against any unauthorized information disclosures. The possibility of records tempering and unlawful manipulation of the shreds was largely eliminated by using our
compact high speed shredding machines
5.0 Document Shredding Implementation
As soon as we are given the approval for the project we shall conduct the following tasks:
5.1 Initial Assessment
Hold preliminary meetings with your record managers and officers in charge of archiving the documents to determine the nature of the filing system, scope of the
project, specific shredding needs.
We shall mobilize our equipment to your site test run and agree the method and size of shredding. Our project technicians would then shred your documents page by page,
or in batches of documents. Document Shredding can take place offsite or onsite
5.3 Disposal of Shreds
Once the shredding processes are completed and the by-products ejected we will grade them in 100 kg woven sacks or in 1000 kg bales for delivery to paper and pulp
manufacturing companies, we have suppliers whom we distribute this shreds to when required, this suppliers then recycle the shredded products either for farm warmth
products for poultry, or as subset of other products.
Option 2 is where we deliver the documents after shredding to our Local Environment Dumps, where final pulping is done and this is observed by a i-Global Staff
A Certificate of Destruction based on the H2E-HIPAA DRAFT Guidance Document on the Destruction of Confidential Paper will be issued.
i-Global as an Information Communication Technology (ICT) consultancy firm providing holistic IT implementation and support in the three disciplines of IT – Hardware Infrastructure, Software as a Solutions (SaaS) and Services.
In every business engagement, we seek the opportunity to build long-lasting, strategic relationships. This client-centric focus is the heart of our corporate values and the soul of our culture, and forms the basis for how we, as a company, operate and serve our clients. Commitment to long-term client success empowers every associate to provide value and flexibility beyond the contract.
At i-Global, people with diverse educational backgrounds, work experiences and personal interests thrive because they are all united by drive, passion, learning and a commitment to teamwork. Undoubtedly our employees and human resources are our biggest assets, helping us forge forever forward in breaking new ground in the world of ICT solutions.
Enterprise Solutions and Infrastructure, Enterprise Content Management Solutions (EDMS, BPM & CRM), Business Management Solutions, Project Management, Monitoring & Evaluation, Business Process Outsourcing, Strategic Business Development, Social Media/Web Services & Outreach, Mobile Platform Solutions.
The main objectives of the company are:
To assist clients run smarter – more efficiently and effectively
To provide our clients a cost effective ICT Solutions & Systems
To provide fast, easy, reliable and friendly work environment using technology
To help protect against business disruption or discontinuity with an effective
Business Continuity Management Solution
To improve security of your ICT assets while guaranteeing zero downtime tolerance
Enterprise Solutions and Infrastructure Outsourcing
Our infrastructure outsourcing services offering consists of comprehensive, cost efficient and packaged services that help you align your IT infrastructure with your overall business strategy. We demonstrate broad skills in planning, deploying, supporting, maintaining and optimizing IT infrastructures. Our outsourcing contracts are flexible and evolve with your operation in order to always meet your demands and requirements and ensure value to your business.
Provision of Software Application
You not only get a commercial application from our shelves, but also get applications that are custom design. We built rich applications that target a variety of platforms resulting in the development of leading-edge business solutions.
We provide commercial software applications such as Operating Systems, Anti-Virus Program, Firewall Solutions, VoIP Solutions, ERP Solutions, EDMS and CRM Solutions.
Enterprise Systems Administration and Maintenance
We provide support on deployment and maintenance of Servers (Active Directory and Domain Services, File Server, and others) and Operating Systems (Windows, Macintosh, Linux & Novel)
Software and Hardware Design
We create and apply frameworks and methodologies to have architecture through your organization IT life cycle. Our technical team demonstrates advance skills in troubleshooting hardware and software operation issues and can perfectly administer your network and system environment.
Data Warehousing/Database Management
We help develop a data warehouse that can serve as a main repository data. Our data warehouse is designed to allow data analyst to perform complex queries and analysis, data mining with great speed. With a high level of integration, data can be captured at any point; changes to the data in the database are tracked and recorded; data in the database can never be overwritten or deleted; and reports can be generated at any level.
Other services we provide are:
• Business Management Solutions
• Business Process Outsourcing
• Enterprise Content Management Solutions (EDMS, BPM & CRM)
• Executive Training, Seminars and Workshops on Information Technology Courses
• Executive Training, Seminars and Workshops on Monitoring & Evaluation Program
• Mobile Platform Solutions
• Project Management, Monitoring & Evaluation
• Provision of Uninterrupted Power Supply (Inverter Supply & Services)
• Research Projects and Facts Finding on ICT Systems and Solutions
• Social Media/Web Services & Outreach
• Strategic Business Development