Reviews of Mahil Cargo Services International Ltd - Ikeja
Here you will find reviews about Mahil Cargo Services International Ltd. All reviews are checked and confirmed by our administrator, so these reviews you can trust.
1.0
Mahil Cargo Services International LtdLocal Airport Office Complex, Block C, Suite 6 & 7, 118, Agege Motor Road234 1 7922282, (0)803 346 6616, 805 612 2783, 806 044 0808https://www.businesslist.com.ng/img/site/default-business2.jpg
1
I tried the services of this company for the first time after much lobbying from their agents to give them a shot. It was the worst disaster. They were engaged to clear and deliver a standard shipment. From the beginning after the shipment arrived, they kept shifting the day when the package would be delivered saying 'tomorrow' for almost a week. Due to their unexplained delaying, the cargo then got stuck at the ports due to a strike that shut down operations for 2 weeks. After the strike ended, other shipments that arrived after this cargo were cleared and delivered to me by other agents immediately - no additional issues and only minor charges. Yet, Mahil Cargo alone kept my shipment stuck for an additional 2 weeks!! The story kept changing. They claimed they were being charged demurrage for the strike days but were working to have this removed or reduced. I kept asking for the demurrage bill to determine if it would be better to just accept it and get the cargo in time. They never gave me a clear response during these extra 2 weeks just lies day after day. Finally, it was not until we threatened them with police action that they finally delivered the cargo. Mahil forced us to pay 4 weeks of demurrage and they even lost part of the shipment! Worst still, the contents had become almost useless since they arrived 2 weeks after they were needed.I am sharing this experience because I believe this is a good forum to help people learn about companies they are unfamiliar with before they use them.
BACK TO TOP