Outsourced Customer Service

Our highly trained agents are available to take over almost any customer service function. From our state-of-the-art facility you can be assured that every call is answered on-time, every time. Customers can be directed either to live agents immediately or through our Interactive Voice Response (IVR) system depending on your requirements. Our agents can handle a wide variety of services from basic customer inquiries to technical support to complaint gathering. With Kiote Services you are guaranteed professional customer service every time.

Kiote outsourced customer service offering includes:

Product / Service Information Requests
Product / Service Enrolment
Telemarketing
Customer complaints
Surveys/Polling
Help Desk/ Technical Support
Market Survey and Research
Whistleblower/ Employee Complaints
Dealer location requests