Reviews of Felicity Solar Ng - Abuja

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4 Reviews
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Very poor customer relations with your staff
I recently decided to try your products. After buying you solar inverter and I wasn't satisfied with it's operations, I contacted you sales rep in abuja, but she decided to be rude and dropped my calls with reckless abandon, even after coming to your office in abuja to state my displeasure, she was still not apologetic and still maintained her arrant attitude. I was however routed to your technician who also displayed very poor customer service and dropped the call on me and also refused to take my calls maybe because I have parted with a huge sum of money. I have resulted to returning your product and asked for a refund as I cannot tolerate your poor customer service personnel.
As Good As Mtn Solar System
I have been installing Mtn Solar System for a while now, since the advent pf renewable energy in Nigeria. I recently tried using your products amidst the lots of power companies in Nigeria that came in highly recommended especially the Mtn Lumos and i was not disappointed. i can proudly say Felicity solar products are as good as Mtn Solar System.
Excellent Battery
I am an installer and i have been doing this job for a while now. this is the first time i have tried using felicity batteries and i must say they are amazing this is 8months now and none of the clients i have installed for have had any complaints.
I'm impressed with your after sales services
I have been using Felicity Solar products for about 3 years now, and never had issues that could not be solved by a simple phone call. I decided to change my batteries and discovered their batteries have become even better. And their after sales services are incredible.