Review Bad Service and Corruption

The branch in Lekki phase 1, Wole Ariyo Street, I believe is exploiting customers all in the name of wood crate goods. The staffs frustrate the customer to force them to do the wood crate with them since the fees are paid to their pocket personally even after fulfilling this. I have already crated this myself with a professional carpenter.
The product is a mirror and very well packaged with foam board and also crated. From many encounters, they charge ridiculous fees for crating since it is not a service offered by the company but instead by their staffs. But because I didn't use their Carpenter this time they reject the goods. Here is proof ????????????????????????