Review Worst Experience Ever


1.0
Worst Experience Ever
This Blueridge Microfinance Bank piggy to be sanctioned and closed down completely. They have the worst set of customer service agents who will verbally insult you even via WhatsApp chat.
They are so dumb to know such chats can be documented.
However, what do you expect from an unprofessional company that lacks the capacity to function by training its staff, or sanctioning erring staff.
It is such a shame that a worthless institution like this still exist, no doubt criminals are within that sector that could steal people’s details and defraud they afterwards.
Attached is a proof of my conversation with one of OKash‘s supposed customer care representative who chatted me two days before my repayment date asking that I paid back to upgrade my loan limit, for which was not duly communicated on the date on accessing the loan.
That phone number on that chat should be traced and dealt with accordingly.


PUBLIC USER
I actually thought i was over reacting. Now i know. They have the worst customer service persons ever. They are all cut from the same cloth. its as if they just gathered some agberos on the street and say oya you are customer service persons. I will be deleting the app from my phone immediately.

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