Review Brand new fridge.....Not working

We bought a fridge freezer on the 17th of march in thermocool branch elesekan ibeju lekki, only to plug it for for days with constant light, boom NEPA took the light and it started defrosting immediately, the worse part is the fridge not cooling at all, this is really devastating, we came back for tell them what's going on, with thier bad manner of approach saying there's nothing they can do about it.....you guys need to do better, a new fridge oo????????????????????????????