Review I was totally deceived

I boarded a bus with Okeyson Motors at Iyana-Ipaja.I clearly stated my intention to the attendant there that I will like to go with an AC bus to umuahia,and she said all their busses are with AC.But to my greatest surprise when we left the park,I told the driver alongside other passengers to put on the AC and he boldly told us the AC was not working.
My allergy to heat was what made requested for a bus with AC,But I found out I was deceived.
Why is okeyson motors and its staffs putting people's life at risk?