Too expensive, no after sales service...run from them .Sweet talk world class marketers but no capacity to deliver. No available feedback channels. Wrote this to them and hope they can see it.
Good day , I recently purchased about 800 Sq m of your electric fence in Lagos and I have feedback to give you.
1. Your electric fence is more expensive than the products of equivalent quality and reputation from my personal market survey
2 Your Products are priced high with a promise of quality after sales service and customer service
3. Your after sales service and installation teams have displayed to me a very strong lack of coordination, ineptitude, lackadaisical approach to customer requirements
4. It took forever to install the wire and I had to demand for a refund before your slow bereaucratic engineers mobilised to site. I have made the point above because within 24hours of installation , a false alarm went off because of a loose wire in the chain (poorly fitted) , a week after the support fell because it was not securely installed and fell on my metal gate. Happy no one had contact with the gate when this happened. Two weeks after, the Support gave way , the wires became slack and drooped right over my gate and we had to use plastic pipes to prevent contact with the gate.
Well over a month when I complained about the slack and fallen wires, we have had failed promises to come and on one occasion your technician came when we were not around. I am convinced your product is quality but lacks the capacity to deliver it in a efficient and effective way in lagos. Most competitors sell at half your price and over and above pricing your after care service is a scam. I have since called a local practitioner to fix the problem and also removed the junk advert sign you placed on my wall without my authorisation. My first and last experience with you shows your product service delivery is a huge scam!!
Trust I will go across the social media to warn fellow citizens of my country to avoid the scam I have fallen into.