Job offer: Retail Operations Manager


Announced
28/09/202410 days ago
Job Status
Employee
Job Type
Full Time
Expiration Date
28/12/2024 81 days left
Job Category
Job Location
Reference Number
ERJ2648
Job Title
Retail Operations Manager
Job Presentation

Our Client, a retail company is seeking to employ an experienced Retail Manager to oversee daily operations, drive sales growth, and deliver exceptional customer experiences. The ideal candidate will lead a high-performing team, manage inventory, and develop and execute sales strategies to achieve targets.


Location: Lekki, Lagos


Job Responsibilities:

  • Develop and execute sales strategies to achieve targets, analyzing sales data and market trends to inform business decisions.

  • Recruit, train, and develop sales associates, fostering a positive work environment and culture.

  • Manage inventory levels, replenishment, and stockroom organization, ensuring effective inventory turnover and shrinkage control.

  • Develop and implement customer engagement initiatives, resolving customer complaints and feedback, and monitoring customer satisfaction metrics.

  • Control labor costs, scheduling, managing store budget, and expenses, and implementing loss prevention strategies.

  • Resolve customer complaints and feedback, ensuring prompt issue resolution.



Requirements


  • Proven years of experience in the retail industry, preferably in a fast-paced, dynamic environment.

  • Proven track record of driving sales growth, improving customer satisfaction, and reducing operational costs.

  • Excellent leadership, communication, and interpersonal skills, with the ability to motivate and develop high-performing teams.



N.B Only Shortlisted Candidates Will Be Contacted.




How to Apply

Kindly use the following link to apply for this job:
JOB BY
eRecruiter Nigeria
6th Floor 103 Allen Avenue, Ikeja
  +234-1-453-5031, +234-1-291-0563

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