Job vacancy Field Sales / Service Engineer

Job Introduction

Adexen was mandated by a large Oil & Gas Company to recruit a Field Sales / Service Engineer (Measurement Solutions) for its operations. The position is based in Port Harcourt, Nigeria.

Responsibilities

• Ensure business continuity and expansion
• Ensure 100% satisfaction of our clients and prospecting for potential customers to increase organizational clients base.
• Maintain customer acquisitions costs
• Achieve an annual incremental revenue of $1million on individual business/solution targets to meet corporate revenue growth for 3 years.
• Ensure that a minimum of 80% of leads generated are monitored and converted to opportunity as well as achieve its maximum hit ratio.
• Ensure that 100% of lead generation, conversion, monitoring, and customer relationship management data is piped through the CRM
• Ensure response to a minimum of 80% of tenders related to company solutions announced through all tendering and RFQ portals.
• Answer all technical questions that may arise during the sales process.
• Responsible for initiating product sales ideas for hitting set targets and goals.
• Coordinate with internal sales and management team to plan and execute sales penetration strategies to new regional markets.
• Review customer drawing plans and other documents to prepare detailed technical and commercial proposals to our clients on tenders.
• Observe trends in the market and make recommendations to improve productivity.
• Involve in overhauling Internal Sales procedures to increase production.
• Responsible for developing and maintaining commercially productive relationships with both new and old clients. Meet clients, understand their needs, and strive to beat their expectations.
• Able to effectively communicate the benefits, values of the company’s products or services to partners and potential customers. Attend trade shows, meetings, and conferences when necessary to achieve set goals.
• Prepare and maintain accurate records and prepare weekly sales plans.
• Prospect for new business as well as renewing existing contracts.
• Negotiate tender, contract terms, and conditions. Participate in pricing and contract negotiations.
• Achieve personal sales targets in line with KPI objectives.
• Continually report using the QMI and Global Opportunity Pipelines and OEMs tools.
• Shall timely take sales and service training provided by company and OEMs partners to support business stability and growth.
• Perform hands on-site troubleshooting, services, and repairs and provide on-site training to the customers when required, in accordance with company, OEMs, and/or client’s policies and service culture.
• Timely and professionally handle field service calls and issues arising from the field service visits.
• Responsible for writing technical reports, recording any customer complaints, and forwarding the same to the Team Lead.

Desired Skills and Experience

• Bachelor’s degree in Engineering or its equivalent in any discipline.
• Master’s degree is an added advantage.
• Minimum 7 years of experience in sales and service role
• Experience in working within the Oil & Gas Sector is required
• Prior work experience showing increasing levels of responsibility with a focus on operations
• Strong communication, interpersonal, customer service, and sales skills.
• Excellent technical and problem-solving skills.

We thank all applicants however only those selected will be contacted.

10 Aug, 2023 (142 days left)