Job Introduction Adexen was mandated by a large FMCG company to recruit an experienced General Manager, Sales for its operations. The position is based in Lagos, Nigeria.
Responsibilities - Drive and maximize sales performance to consistently achieve the overall sales target set by the company while ensuring operational integrity and monitoring monthly profitability.
- Develop initiatives to increase sales.
- Implement retention strategies to ensure the Group can continue to have mutually beneficial relationships with target customers.
- Manage the achievement of business objectives, by utilizing a top client’s base.
- Establish, maintain and follow up on current clients and potential client’s relationships.
- Undertake customer and market analysis to identify proposition development opportunities within our existing customer base.
- Enhance Group service proposition to drive increased customer satisfaction and brand advocacy.
- Continuously improve the proposition for new customers, in particular looking at expanding the range of services these customers presently have access to.
- Capture meaningful customers data for the purpose of building relationships to personalize future client’s development opportunities.
- Build and maintain a robust customer portfolio.
- Demonstrate sales leadership by playing an active role in the company customer engagement with all clients, ensuring the highest level of customer service is provided.
- Ensure that every customer feedback is put into a report and submit weekly to the executive Director.
- Total P&L accountability and annual budget sales planning and implementation.
- Support the sales and marketing operations in the areas of financial management.
- Develop aggregate sales forecast for planning
- Evaluate the competitor's strategies to determine their strength and weaknesses relative to Group products and services for competitive advantage.
- Sales team performance review and provide actionable noticeable steps to close the gaps.
- Give performance feedback to the sales team, motivate and stimulate them to greater achievements.
- Work closely with the HR Manager in establishing standards for appraising performance.
Desired Skills and Experience - Bachelor’s degree in Marketing, Business Administration or related field from a recognised University
- Master degree would be an added advantage
- A minimum of 15 years plus progressive sales experience in an international FMCG, Retail, Telecom organisation.
- Candidate with international exposure would be an added advantage
- Excellent analytical skill. Deep and critical thinker
- Ability to prepare and execute sales strategy
- Proven ability to drive results
- Strong Work Ethic
- Experience in managing, coaching, mentoring and developing a large team
- Excellent written and spoken communication skills
We thank all applicants however only those selected will be contacted.