Abuja, Abuja Capital Territory, Postal Code 900271
Our client is a leading credit bureau company in Nigeria with the credit information of over 95% of the Nigerian credit industry covering commercial banks, non-bank institutions, retailers & utility service providers.
Job Summary The role will be an interface between the company and its Members/ Data Providers. Candidate must therefore have an excellent rapport and develop relationship with Members/ Data Providers. Activities are conducted with the objective of increasing the amount of sales with the present Members and identifying and acquiring new business from potential Members/ Data Providers.
Responsibilities ➢ Build and maintain relationships with bureau subscribers to ensure customer satisfaction ➢ Identify and acquire new customers ➢ Execute customer relationship plans ➢ Ensure optimal customer service experience at every client interaction ➢ Make recommendations to the Head, Sales and Marketing on customer needs and marketing strategies. ➢ Adhere to Service Level Agreements (SLA) to ensure the delivery of services to Members/ Data Providers ➢ Achieve revenue targets across different product/ service offerings by the company. ➢ Introduce new service offerings to customers
Minimum of a university degree in a numerate or semi-numerate discipline
1-2 years post qualification experience preferably in the financial services sector
Must have good knowledge of MS Office.
Excellent communication and interpersonal skills
Good planning and organizing skills with an eye for detail.
Excellent negotiation skills