FADEKE KOLAWOLE
PASSENGER SERVICE AGENT
To strive for excellence and contribute the best of my ability in any organization where employee development is supported, hard work rewarded and team work promoted.
Work Experience
- 2013 - 2021Arik Air Nigeria Limited, Arikair Aviation Centre, Ikeja, LagosPassenger Service AgentVerification of passenger departure documents.
Flight boarding and reconciliations.
Ensuring compliance with security requirements.
Assisting passengers with flight schedules and ticket confirmation where necessary.
Dissemination of information about airline services and products to passengers.
Opening and closing of the flights.
Check-in of passengers to their various destinations.
Receiving of Aircrafts on arrival.
Releasing Aircrafts to their various destinations.
Attending to customer relation issues, etc.
- 2009 - 2013Practical Sampling Int’l, Ikeja, Lagos.Trainee Research ExecutiveProposal writing, Report writing, Marketing, Social and Opinion Researching, Focus Group Discussion moderation, project briefing & Client Sourcing.
- 2007 - 2009Aims Asset Management limited, Ikeja, Lagos.Manager CadreInvestors training on financial planning and the benefits of stocks.
Communicate with clients with and outside the country for feedback.
Report on the rate of returns on clients’ investment.
Compliment organization vision of performance and productivity.
Plan and coordinate the management of factory activities.
Management of clients’ database.
Education
- 1998 - 2004Ladoke Akintola University of Technology, Ogbomoso, Oyo StateB.Tech.(Hons) Agricultural Economics and Extension.
Skills
- strong analytical skill, good team player, fluent in English, etc
Hobbies
- meeting people, book reading, etc
Personal Details
- Sex: Female
- Marital Status: Married
- Religion: CHRISTIANITY
- Nationality: NIGERIAN
- Date of Birth: 29/11/1978
References
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