Royal Air Maroc
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Royal Air Maroc
lost baggage and scam at the airport
The company handling royal air maroc check in has proven to be profoundly disastsruous. We were told the flight was overbooked when some passengers actually checked in online - which is impossible- then some passenger gave enveloppe of money and managed to get on the plane. After 3 hours waiting standing in the departure hall we were eventually taken to an hotel close to the airport. Then the following day we were taken to the airport at 2:30 AM 4 hours before departure in an airport which is entirely closed. I had to sleep on a cold floor. finally my luggage never arrived and 24 hours later is still not located. So I actually don't know if it has ever left lagos.Reply
Royal Air Maroc
You are a Rascist airline
Took your airline in July to Montreal and back.Going was quite okay Coming back was very shocking that in this day and age in an African country like Morocco casablanca you descriminate against other Africans like yourself. I travelled with my young daughter and we were going back to Nigeria from Montreal. We arrived in the morning and had a long layover of over 12hours after we arrived. Western passport holders were whisked away to a hotel while we Africans were left behind. Someone in our midst made a case as this was highly discriminatory.We were tired as we had travelled from Montreal and had to for several hours insisted that we be treated like others as we paid same fees for our tickets.No cash compensation was offered to us. When we wouldn't budge to go lie on benches as was suggested by the officials of Air Maroc as they say there was no where to keep us they diplomatically sent us to a hotel upstairs in the airport which they knew had no space. No official took us there. When we got there with their forms we were rudely told to come back at 7pm for a space two hours to our scheduled flight back to our various destinations. We are supposed to be boarding at that time. We made the hotel sign as proof and the lady we met proudly and rudely signed the document given to us by air Maroc. When am ready I will surely sue them for damages.Up till now I haven't been able to tell my husband about this shame because he warned me earlier that your reviews are very bad. I will not take air maroc never again.
Reply by Harry, 16 Jul, 2019Reply
Its a very useless airline.The worst airline in the world.They always do this shit and leave their customers stranded all the time. They never refund any cash to you even if it was their fault. i would advice you should never take this airline anymore. it should be closed and used to buy puff puff.
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Do u fly to St Lucía, what is the cost, do I need a transit visa? Want to fly on the 28th of August.
12 Aug, 2019
I want to change my ticket from lagos to amsterdam,My travel date is 08-06-2019,i will like to come back 01-06-2019
25 May, 2019
Please there's an error in my booking,expiry date for my international passport is not correct on the ticket,how can I rectify this?
8 Nov, 2018
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