HPZ (Haier Thermocool)

1.0 4 Reviews
Company name
HPZ (Haier Thermocool)
Address
45/47 Town Planning Way, Ilupeju Industrial Estate, Lagos, Nigeria
Phone Number
(+234-1) 5553289
4973474
7914317
7734074

Reviews

1.0

4 Reviews
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1.0
DEEP FREEZER NOT WORKING - 3MONTHS OF PURCHASE- I NEED IT CHANGED
Haier Thermocool product is a HUGE SCAM!

I purchased a Deep Freezer that stopped working exactly on the 3rd Month. to date same Freezer has been picked up 3 times by their untrained staff,

Infact same freezer was returned back to me 5th of June 2020, and got spoilt again in less than 5days after stocking food items.

To pick it up the 4th time they have been tossing me around, rude Driver, poor service delivery, giving excuses they dont have available vehicle to pick up.

A new Freezer now turned to scrap, with dent, yellow colour stain and rusty paint pill. this is disheartnening.

What a waste. I absolutely regret patronizing such incompetent brand, if i had read these reviews i wouldnt have ventured.
1.0
Brand new fridge.....Not working
We bought a fridge freezer on the 17th of march in thermocool branch elesekan ibeju lekki, only to plug it for for days with constant light, boom NEPA took the light and it started defrosting immediately, the worse part is the fridge not cooling at all, this is really devastating, we came back for tell them what's going on, with thier bad manner of approach saying there's nothing they can do about it.....you guys need to do better, a new fridge oo????????????????????????????
1.0
Brand new fridge. Not working!
I bought a fridge on 10/6/19, to date 13/9/19. Its not working. Its just one excuse after another. They refused to pick it up from my house. I will go the extra mile to get a full refund of 199k plus damages. Customer service is zero. A great regret for buying your product! Never again!
1.0
pooor after sales service
have been trying to repair or replace a faulty spare par of an automatic washing machine , but was told that it was not available in Nigeria.

Questions & Answers

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Questions
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Babajide Folashade
21 Jun, 2020
I need your service centre address within Mushin ilasa
Ifedayo
18 Jan, 2018
Do you have inverters or solar lumos and do you have rechargeable fan. Can I know your closest office in Ikeja Ikoyi Obalebde plus your phone contacts
Emmanuella
21 Sep, 2017
Please where can I take my thermocool fridge for repairs? I stay in surulere Lagos.
View all 5 questions

Company Details

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Description
HPZ (Haier Thermocool) is located in Lagos, Nigeria. Company is working in Electrical Goods business activities. Visit our company website for more information about us : http://www.htcool.com
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