Blue Ridge Microfinance Bank Limited - Lagos

1.2 51 Reviews
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Company name
Blue Ridge Microfinance Bank Limited
Location
84 Abule Nla Rd, Ebute Metta, Lagos, Lagos, Lagos, Nigeria
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Working hours
  • Monday: 08:00 - 16:00
  • Tuesday: 08:00 - 16:00
  • Wednesday: 08:00 - 16:00
  • Thursday: 08:00 - 16:00
  • Friday: 08:00 - 16:00
  • Saturday: Closed
  • Sunday: Closed
Listed in categories
Banks, Credit Unions
Bank
Banking
Banks
Blue Ridge Address
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Blue Ridge Microfinance
Blue Ridge Microfinance Bank
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Company description
Blue Ridge Microfinance Bank Limited is a CBN Approved company that economically empower micro- entrepreneurs and low income earners by providing financial services in a sustainable, ethical and profitable manner, our office is located in Lagos.

Reviews

51 Reviews
1.2
 
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1.0
Deducting of money
Truly You lend people money according to what u guys have said (money to be disbursed to your account in some minutes) but still You people are not doing well at all, i made a loan of 4000 and you deducted money from my account which has not even gotten to the due date without my permission remember u said no trespassing into our account/privacy but no u went into the account start deducting money anyhow ,but I want you to know that its not done that way ,deducting money from accounts anyhow ,its a very BAD App
1.0
Unknown deduction from my November salary
Please I want to know what deduction you made from my November salary reflecting in my payslip when I never have any business or transaction with your company. I will advice you to refund my money before I take you up in a legal way. see people's comment on your company you are not worthy to be among the microfinance bank.
1.0
Utter disregard for human life
How can you call someone, and because the person didn't pick at the time you simple assume otherwise. Eventually your collector calls and the next thing she starts ranting like a market woman all in the name of collection of loan. It's better to have a normal discussion with a customer than being utterly rude on a first conversation. I must say that your collectors are rather disgusting to say the list.
1.0
Deduction of my salary
My November payslip indicate that your Company (blue ridge MFB) deducted a sum of ******** and I don't know the reason for the deduction. I called your number and I've sent an email but not respond from you guys.... I need an explanation for the deduction..
PUBLIC USER
True . the are criminals. This exam thing happened to and it is even the reason I was searching for their head office contact . I have given them evidence of my ******** payment I had since made for the 10k loan i took with little late payment fee, but they didn't reconcile it. It was around the time the company had issues and then in october/ November I was rebutted ******** from my salary. They will not pick calls, they won't reply emails , they won't respond to Whatsapp messages of the lines they put as contact numbers. Such a fraudulent company. Anybody still patronizing them does so at his/own risk.
PUBLIC USER
They don't reply.
1.0
Complain Of unknown deduction
I am writing with regards to a deduction that was made on my salary for the month of November, 2021 of 20,000.00. (Twenty Thousand Naira)

I work at the National Orthopaedic Hospital Dala, Kano with IPPIS No: ******** and I do not remember approaching your organization for a loan. I do hope a rectification would be done regarding this matter.

Thanking you in anticipation of a quick response.

Regards
Zainuddeen Abdussalam
1.0
Opay is fraudulent
So I took easimoni loan in September and have the repayment sent to my opay wallet before the due date so I can pay via wallet,they blocked the wallet and started calling to pay,they said I will pay first before the wallet would be unblocked, I paid directly to their account(blueridge) after then they didn't unblock the wallet,fastforward to November I took okash loan of 48k and they disbursed it into the wallet instead of my bank account and I couldn't withdraw from the wallet, I called and sent various mails at a time they asked me to upgrade to kyc3 which I did still theybdid nothin, the loam is now due and they called me and I explained the wallet been blocked ,they said they would work on it,They stopped calling and will now send WhatsApp messages every morning with different numbers...like these people are legit crazy...
PUBLIC USER
I am actually going through something kind of similar to this. There was this time after I borrowed from Okash, I tried paying back my loan and I was auto debited the amount of 8585 naira( I.e debited twice) and each time I reach out through mails, calls or text on WhatsApp, they either tell me to wait 5 working days or not give any response. After being told 4 different times to wait five working days I called their customer care agents again, told him I will borrow 8400 from their app again right after the call and he told me to do so that they would clear it by themselves. Now they’ve been disturbing me with texts telling me that I’m owing them. Let me also add that their customer service is very poor and appalling .
1.0
blue ridge microfinance bank ltd/O-kash
This guys are the biggest scam allow to operate currently as fraudsters,A lot of people all over the country, you can see evidence from Nairaland are all making same complain against Blue Rigde Microfinance Ltd in charge of O-kash of this same fraud of payment that BLUE RIDGE MICROFINANCE BANK LIMITED don't clear their loans rather they allow the loan to accrued more interest and later Deduct the amount you pay leaving you to still owe the bank
1.0
Please refund my money back
I mistakenly borrowed money from okash when i was about to payback the money offline the app direct me to blue ridge microfinance but after the transaction my loan was still there and i didnt see my money.
I called the costumercare, no respond, i send message to them but no reply have sent the proof but nothing came up please give me back my money if you know you can't clear my loan.


PUBLIC USER
Pls can someone help me with Blue Ridge Microfinance current contact address ( email or phone no) the contact on their website is not functional.
Anyone with their functional contact can send it through my email (dadiisabella@gmail.com) or my line ********
Note: Ple Is very urgent.
Thanks in anticipation
1.0
You have very rude staff
My rating is zero. Rude staff. Calling for refund of loans on a Sunday, loan is not even due and you start to disturb. Worst, your staff told me to delete the app if I don't want to be harassed on Sundays. I have deleted your app. Thx


PUBLIC USER
Dey are very rude I did double transaction to pay my loan bck dey refused to refund my money back but I must collect my money nytin dat wants to happen let it happen I HV showed Dem evidence HV not see my money now
PUBLIC USER
Exactly what they did to me...
I borrowed the money back from their app.
And I’m very ready to involve my lawyer
1.0
FRAUD: NON ACKNOWLEDGEMENT OF PAYMENT
I made a repayment of N28,841 via the app for my loan repayment on 15th June, 2021 but it unfortunately failed so I did a bank transfer same day and took another loan some days later. Unknown to me, the failed app payment actually impacted and my bank account was debited. I took this up with my bank and they confirmed, after days of investigation, that the app payment was actually successful. So I took this up with the okash agent who promised me that a reversal will be done in 3 days but rather than get a reversal I keep getting irritating calls and chats from different agents on a daily basis asking me to pay my loan when in actual fact I still have funds with them which they are yet to acknowledge. The organization is so unstructured as I have to send proof of payment for both the bank transfer and the app repayment repayment to 4 different agents, each with a promise to sort it out but never really doing anything nor documented it. The painful part is that my loan balance keeps growing and their 'uncultured and saucy agents' keep disturbing me. This fraud has to stop.
2.0
stealing by trick
my account was debit after i paid my loan. every effort ton reach the agent they refuse to response, their agent were refusing to pick call for any assistance of refunding my money. pay back my money. i try to bid for another loan to recovered my money they refused to approved for me. this is act of stilling by trick.
1.0
Give me back my money
I borrowed money from okash when i was about to payback the money offline the app direct me to blue ridge microfinance but after the transaction my loan was still there and i didnt see my money.
I called the costumercare, no respond, i send message to them but no reply have sent the proof but nothing came up please give me back my money if you know you can't clear my loan.

Here are the proof
Your Acct 313XXXX378 Has Been Debited with NGN7,000.00 On 27-MAY-2021 13:17:09 By FIP:USSD:ZIB/BLUE RIDGE MICROFI/USSD_OLA. Bal: NGN3,464.26CR


PUBLIC USER
Send a complaint with all your proof of transactions to customer care dept of cbn and copy fccpc also
1.0
Loans clearance
I paid up my loan of ******** in two instalment of 5000 and ******** from my first bank account and up to this moment my account on app is not cleared. I provided a screen shoots as evidence with my registered phone number of ********. I sow several attempts to withdrew from my account. So pls kindly cleared my account
1.0
Wrong transfer
I made a transfer of ******** instead of 7600 to pay a loan for my aunt. This is are registered number ******** on okash.. please refund my money please


1.0
FRAUD
OKASH HAS DEFRAUDED ME THE SUM OF #20,912 ALL EFFORTS TO MAKE THEM REFUND THE MONEY PROVED ABORTIVE. I THINK THE NEXT STEP IS TO REPORT TO THE APPROPRIATE AUTHORITIES.
See All 51 Reviews

Questions & Answers

Its blue ridge microfincanxe bank I'm chat with ? I was notified from blue ridge microfincanxe that I have to pay my loan and I don't know how I'm going to pay it
You guys just deducted money from my account, I never did any transaction with you, how come?
I made a transfer to your account as directed by your representatives and I was also debited of 12,500 instead of 12,150 and I already made transfer to your account
I need my money back
PUBLIC USER
Dear Tofunmi,
We sincerely apologize for any inconvenience caused. kindly provide a picture screenshot of your proof of payment (debit alert) , proof of auto debit (debit alert) and your registered phone number.
For further enquiries, request or complaints on our products and service offerings, please speak to us via +234 (0)********,+234(0)********, +234(0)********,******** or do an email to support@o-kash.com as our team are waiting to assist.

Thank you for choosing us- Okash
Regards
PUBLIC USER
We sincerely apologize for any inconvenience caused. kindly provide a picture screenshot of your proof of payment (debit alert) , proof of auto debit (debit alert) and your registered phone number so as to confirm and process a refund
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